Online Certification Proctor Handbook

Anyone interested in becoming a proctor must submit a proctor application form to SCTE headquarters. To be considered as a proctor, the individual must be an SCTE member and meet at least one of the following criteria:

• Current member of SCTE’s Board of Directors Current or Immediate Past President of a local chapter Managers, supervisors, trainers, human resource professionals, or other employees who have an employment status above or removed from the testing candidates Member of SCTE headquarters staff Senior or Fellow SCTE member

SCTE proctorship is valid for three years. Near the end of the three-year proctor period, SCTE will send a notice about renewal to the email address on the proctor’s SCTE profile. 

Proctors for Spanish exams should be fluent in Spanish, both orally and in writing.

If you meet the Proctor Eligibility Requirements, please continue to the next step.

To uphold and advance the honor and dignity of the Society's Certification, I acknowledge that I will:

• Adhere to high standards of ethical conduct Be honest and impartial and will serve my employer, the Society, and the industry with devotion and integrity Strive to increase the competence and prestige of the profession Endeavor to aid the professional development of others Disclose affiliations that influence my judgment Earnestly endeavor to aid the work of the Society Uphold and abide by the rules of the certification program Enforce all rules covering the exam procedures.

Failure to uphold this code of ethics will result in disciplinary action by SCTE headquarters under guidelines established by the Certification Subcommittee. Disciplinary Process

Potential proctors must commit to abide by the code of ethics upon application.

Confidentiality

Proctors have access to confidential information and SCTE certification exam content and must agree to avoid disclosing, using or exploiting this information as described in the Proctor Confidential Information Agreement.

The proctor ensures the credibility of SCTE’s certification process by administering and monitoring the testing of individuals. The proctor needs to be familiar with the SCTE certification process.

Day of Exam

Before beginning the exam, the proctor must:

Ensure that the computer used for taking exams meets the minimum requirements (see below), is able to connect to the examination website and performs as expected throughout the examination period. In addition, ensure that the Internet Browser's "history" has been cleared.

Examine the candidate's company- or government-issued photo ID to ensure the individual taking the exam is the candidate of record.

Ensure that the memory is cleared from all calculators.

Review all resource materials. Sample examinations from any source, including "prep" courses, are not allowed as notes during the testing session. The Internet may be used as a resource during the exam.

To aid those candidates who do not own the appropriate reference materials, the proctor may set up a reference table in the examination area. Only one person at a time is permitted at the reference table.

To initiate the testing, the proctor:

Assists the candidate as needed during the log in process on SCTE's website. The candidate must have already purchased the exam or must now purchase the exam online. Once the exam has been purchased, the candidate will choose a proctor on the website. When ready to test, the candidate launches the exam. The proctor must then approve the exam by logging into SCTE’s website themselves, choosing Proctor under their profile, and clicking Start next to the candidate’s name. This will then launch the exam on the candidate’s computer. The proctor’s password is the same password used to login to the SCTE website. The proctor login and account information must not be divulged to any other person by any means. A proctor may not proctor his/herself.

During the exam, the proctor must:

Actively observe the candidate throughout the entire examination period. Ensure that only the prescribed application required for completion of the exam is used throughout the entire duration of the exam. No additional software, programs or other applications are allowed to be active during the exam except for the web browser. Prohibit sharing of materials between candidates. Ensure candidates do not leave the testing room without exiting the testing program. Candidates who leave the testing room will not be allowed to continue any incomplete exam. Limit each candidate to a two (2) hour sitting (three hours for the Engineering Professional designations). If the exam has not been completed within the allotted time, the exam process will be terminated and graded as a completed exam. Ensure the exam questions, answers or other exam-related information are not duplicated by any means including, but not limited to, email, screen capture or mechanical duplication. Avoid reading any exam questions or providing assistance in answering exam questions.

At the conclusion of the exam, the proctor must:

Collect all scratch paper and calculator tape.

Accommodating Special Needs

Candidates may request reasonable accommodation when taking the exam if the applicant meets the criteria as described in the Americans with Disabilities Act (ADA). A request for accommodation must be submitted in writing and must include a request for a specific kind of accommodation at least two weeks prior to testing. In addition, some form of medical documentation (i.e., doctor’s letter, health official’s record, etc.) must accompany the request. The certification program’s administrator, or designated representative, will determine if the disability is covered under the ADA and if the requested accommodation is reasonable. Finally, medical documentation associated with a request for accommodation will be verified. All requests for accommodation will be considered on a case-by-case basis.

Use of a Translator

Use of a translator during an SCTE Certification exam is prohibited. An exception may be permissible if a candidate meets the criteria as described under the Americans with Disability Act (ADA).

Technical Requirements for Desktop Hardware

• Processor: 1GHz processor (or faster)Video: 65,000-color video display card (1024 x 768)Memory: 1GB RAMInternet connection: 512 Kbps or greaterSoftware Requirements:Operating System: Windows 7 or NewerMAC 10.7, 10.8, 10.9 or newerBrowser: Latest version of Internet Explorer, Firefox, Safari, or Chrome